Effective July 28, 2026

Privacy Policy

This Privacy Policy explains how HY INTERNATIONAL GROUP, INC. ("HYIG," "TKARE," "we," "us," or "our") may collect, use, disclose, retain, and protect information in connection with the TKARE website, mobile application, connected devices, and related services.

Pre-launch policy. This policy reflects the current TKARE product concept. It should be reviewed by qualified legal counsel before the public launch or collection of production user data.

1. Information we may collect

Depending on the features you use, we may collect:

Account and contact information, such as name, email address, mobile phone number, login credentials, and communication preferences.
Care-profile information, such as a profile name, age range, caregiver relationship, and settings selected by the account holder.
Device and care-event information, such as device identifiers, wetness- or temperature-related signals, alerts, timestamps, device status, and care records.
Technical and usage information, such as IP address, device type, operating system, application version, diagnostic logs, security events, and interactions with the service.
Communications, including support requests, feedback, and correspondence with us.

2. How we may use information

We may use information to provide, operate, maintain, and secure the service; create and manage accounts; connect and manage devices; generate alerts and care records; send requested verification codes and service communications; troubleshoot and improve performance; respond to support requests; prevent misuse; comply with legal obligations; and protect users, HYIG, and others.

3. Email and SMS communications

We may send transactional email or SMS messages for account verification, one-time passcodes, password resets, security alerts, device notifications, customer support, and other service-related purposes. Message frequency varies. Message and data rates may apply. See our SMS Terms.

We do not sell or rent mobile information. Mobile information, including opt-in consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose mobile information to service providers that help us deliver requested messages, subject to contractual restrictions and applicable law.

4. How we may disclose information

We may disclose information to cloud hosting, messaging, analytics, security, support, and other service providers acting on our instructions; to authorized caregivers or organization administrators selected by the account holder; in connection with a merger, financing, acquisition, reorganization, or sale of assets; or when required to comply with law, protect rights and safety, or prevent fraud and misuse. We do not sell personal information.

5. Data retention

We retain information for as long as reasonably necessary to provide the service, maintain business and security records, resolve disputes, meet legal obligations, and protect the service. Retention periods may vary by data type, account settings, and applicable requirements.

6. Security

We use administrative, technical, and organizational safeguards intended to protect information. No system is completely secure, and we cannot guarantee absolute security.

7. Children and dependent users

TKARE may support caregiving for children or dependent adults, but account creation, authorization, and consent must be completed by an authorized adult. Do not submit information about another person unless you have appropriate authority to do so.

8. Your choices and requests

You may contact us to request access, correction, or deletion of information, subject to identity verification, legal exceptions, and technical limitations. Where available, you may also manage notification and account preferences in the TKARE application.

9. International processing

Information may be processed in the United States and other locations where our service providers operate. Those locations may have data-protection laws that differ from those in your jurisdiction.

10. Third-party links and services

The service may link to or integrate with third-party websites, mobile platforms, carriers, and service providers. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this policy as the product, business, or legal requirements evolve. The effective date above indicates the latest revision.

12. Contact us

HY INTERNATIONAL GROUP, INC.
946 Braymore Dr
Grayslake, IL 60030
United States
Email: contactus@hyig.com
Phone: +1 224-430-0565